Hassle Free Returns

Luckydogvolleyball.com's "Hassle Free Returns & Exchange Policy" means that you can buy with confidence because we guarantee your complete satisfaction!
At LuckyDogVolleyball.com we strive to make your shopping experience a positive one. We gladly accept returns and exchanges on any unworn or unused items returned to us within 21 days of delivery.
Refunds: Please follow these simple procedures to insure a hassle free return:

1. Make sure that all items are returned with all original tags and or packaging to:
   Luckydogvolleyball.com Returns and Exchanges, 3008 Edgewater Dr, Greensboro NC, 27403.
2. Insure your return package.
3. We recommend that returns be properly packaged to insure that items are not damaged in shipping.
4. Please enclose a note as to the reason for the return (we just want to know so we can keep everyone happy). Kindly let us know if we messed up!
5. Return a copy of the original packing list, include your phone number and email address.
6. Please allow 7-14 days for us to process your return.

Exchanges:

1. Follow the instructions above.
2. Enclose a note as to what needs to be exchanged regarding the returned item - that is, style, size, color, defect, etc.
3. Exchanges are shipped with a flat $6.00 shipping charge. If it was our mistake, your item will be re-shipped free of charge.
4. If your exchange requires an additional charge (price difference or shipping), please enclose a check for the difference, or let us know if you prefer using your credit card.

Please Note:

• We can only accept unworn, unused and defective items.
• Custom and special orders are not eligible for exchanges or refunds.
• Returns and exchanges need to be sent within 21 days of delivery.

Thank you for shopping at www.luckydogvolleyball.com. We are confident that you will be completely satisfied with our service and with your purchase.